RV FAQS at Hi Country Rec-V-Center in Prescott Valley, AZ

We service all RVs, from the smallest tent trailer to the most significant class A motor home and everything in between.

We do provide mobile service for most repairs necessary. Occasionally, a restoration requires work at our shop, but that is an infrequent occurrence. We charge a service call to come to you; that service call depends on your location.

We provide mobile service to most of the Northern Arizona area. This includes the quad cities (Prescott, Prescott Valley, Dewey/Humboldt, Chino Valley) as well as Mayer, Cottonwood, Camp Verde, Cordes Junction, Black Canyon City, Paulden, Williamson Valley, Coyote Springs, Bagdad, Ash Fork, Seligman, and many others.

Yes, we work with all major vehicle insurance companies. We provide free estimates for any RV insurance work you may need.

Yes! We work with extended warranty companies. We provide free estimates for any anticipated work. We work to get you on the road as fast as possible.

Most warranty work necessary on your RV can be done through the manufacturer of the appliance or part that requires service. We can take care of that for you with no hesitation. If your coach requires warranty work done through the coach manufacturer, we will gladly contact them to see if we can provide service. We provide warranty service for several coach manufacturers. However, some require you to take your RV to an authorized dealer for assistance.

Our labor rate is $115.00 per hour. We try to be as fair as possible with our speed. We work as quickly as possible to keep the labor rate to a minimum when providing you with repair service.

We are proud to say that we are an authorized warranty and service center for ALL the RV appliance manufacturers in the industry. This requires yearly or semi-yearly training/classes completion, satisfactory testing, continuing education, and carrying of product in our facility. Several "certifications" are available, requiring paying a fee and watching a video. We don't believe in that. It's more important to be certified confidently by the manufacturers of the products in your RV. We want customers to have peace of mind that we are qualified to repair their RV.

We carry parts! We have the most extensive inventory of RV appliance parts in the area. We take all the latches, LP detectors, window parts, plumbing fittings, electrical wiring, towing wiring, and anything else you need to do your repairs.

We accept cash, personal checks, traveler's checks, VISA, MasterCard, and Discover.

To make it as easy as possible for our customers, we have a few different ways for you to set up a service appointment. You can call us at 928-772-8231 to schedule a repair. If you're on the road and it's easier, email us at hello@hicountryrvcenter.com, and we will schedule your appointment.